Social Services

Kaimahi supervise rangatahi in a positive and rewarding activity to give back to the community. Youth Justice kaimahi support rangatahi into further education, training or employment and apprenticeships.

Whānau Ora Navigators support and assist whānau in the development of whānau aspirational plans and goals. The support is whānau centric, strength based and draw on a number of networks to provide a collaborative approach for overall whānau wellbeing. Whānau Ora is delivered and based on the seven Pou and underpinned by the values embedded in Tikanga.

Mokopuna Ora Navigators work with whānau and tamariki from ages 0 – 5 years. Kaimahi take a kaupapa Māori approach and connection to Te Ao Māori while supporting to build resilient whānau enabling them to be self-managing and ensure tamariki reach their highest potential.

Mokopuna Ora support includes:

• Support and guidance to parents, caregivers and whānau that need to be empowered through parenting goals
• A support person at Family Group Conferences
• Accessing/liaising with external services

Respected greatly, the kaumātua in the rohe are assisted in gaining access to resources and building relationships in the community by taking part in activities, wānanga and Taurite Tū.

Our kaumātua kaimahi, who are valued for their life experiences and wisdom, promote the health and wellbeing of kaumātua to guarantee inclusion and fulfilment.

In order to make a home warmer, drier, and healthier, the Healthy Homes kaimahi work alongside whānau and collaborates with them to complete an individualised action plan and conducts an extensive housing assessment. The Healthy Homes Initiative assist whānau in obtaining the interventions required to improve their living conditions, particularly for their tamariki.

Criteria applies, please contact reception to speak with our Healthy Homes kaimahi.

Sexual Harm Kaimahi support tamariki, rangatahi and whānau affected by sexual harm up to the age of 24 years old. Appointments can be tailored to you needs.

Supports include:

• Provide access to community groups and other organisations that will contribute to enhance the outcomes for tamariki, rangatahi and whānau
• Access to key services such as counselling, access to GP and/or nursing clinic within AWS, ACC, coordinate and facilitate access to appropriate medical specialist agencies
• Establish a network of support for tamariki, rangatahi and whānau
• Act as a familiar contact during times of stress, using a holistic approach to advocate and support
• Safety plans and goals
• Advocacy and support through court or legal proceedings

Family Harm Kaimahi collaborate and advocate for individuals and whānau who are experiencing family and domestic violence. Referral via Arowhenua Whānau Services website.

Supports include:

• Working with individuals and/or whānau to establish safety plans and identify risk factors
• Providing a holistic wrap around service and establishing networks of support for those experiencing family harm
• Connecting individuals and/or whānau with Social Workers and Counsellors
• Collaborate and advocate for whānau in family harm
• Long-term support
• Advocacy and support through court or legal proceedings

Our ISR kaimahi offer short term support for individuals and whānau experiencing crisis, family harm and domestic violence.

ISR supports include:

• Creating a safety plan
• Assisting whānau with courts and processes
• Connecting whānau and/or individuals with professional services such as counselling, social worker and/or support kaimahi

Using a holistic approach, the Transition Kaimahi/Worker will support rangatahi to build resilience, navigate life transitions, move towards independence and be strongly connected to their community.

• Establish positive and trusting relationships with rangatahi, their whānau and the wider community
• Working collaboratively with outside agencies including iwi, community organisations, YMCA, Oranga Tamariki, Work and Income, training providers, employeers, sports clubs
• Responding to referrals from external agencies and undertaking needs assessments
• Goal setting and creating support/action plans for each young person
• Monitoring and recording progress, and reporting on this

Key outcomes will see rangatahi taking responsibility for choices and actions and engaging positively with their communities. The Transition Kaimahi/Worker will be tasked with facilitating outcomes by providing a positive and respectful environment that enables the rangatahi to work towards their goals.